Pulitoto takes your privacy seriously. Learn how we collect, use, and protect your personal information at all times.
Six core principles that underpin how Pulitoto manages and protects member personal data
All your personal data and financial transactions are transmitted and stored using 128-bit SSL encryption. This means your information cannot be read or intercepted by unauthorised parties during transmission.
Pulitoto has never and will never sell, rent, or share your personal data with third parties for marketing purposes. Your data belongs entirely to you — it is not a business asset of ours.
You have the right to access, correct, or request deletion of your personal data at any time. Pulitoto provides a straightforward and transparent process for you to manage your own personal information.
The pulitoto database is stored in data centres protected by enterprise-grade physical and digital security. Access to member data is restricted to staff with a legitimate need only.
Our Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations. We continuously update our practices in line with legislative changes.
In the event of any security incident involving your data, pulitoto is committed to notifying you within the timeframe required by law, along with details of the remedial actions taken.
Data protection rights you hold and can exercise at any time
Request a copy of the personal data we hold about you.
Correct any inaccurate or outdated data in your account.
Request deletion of your data when it is no longer needed by us.
Object to the processing of your data for direct marketing purposes.
Obtain your data in a machine-readable format for transfer.
Restrict how we process your data in certain circumstances.
Important Note: This Privacy Policy explains how Pulitoto collects, uses, stores, and protects your personal information. By registering and using our platform, you agree to the practices described in this document. Please read it carefully.
Pulitoto ("we", "Platform", "company") is fully committed to protecting the privacy of every member who uses our online entertainment platform. This Privacy Policy clearly and transparently explains how we manage your personal data from the moment you register until you cease using our services.
We understand that your trust is the foundation of a strong relationship between members and the platform. We therefore take our responsibility to safeguard the information you entrust to us very seriously. Every data-related decision is made with the interests and safety of our members as the top priority.
This Privacy Policy applies to all Pulitoto services, including the main website, Android and iOS mobile apps, and all our official communication channels. It also covers all data collected when you interact with the platform, whether as a visitor or a registered member.
PDPA Compliance: pulitoto complies with the Malaysian Personal Data Protection Act 2010 (PDPA). We also incorporate international data protection best practices across all operations that involve members' personal data.
When you register an account or use our services, you provide us with the following information directly:
While you use the pulitoto platform, our systems automatically collect certain technical data for security and service improvement purposes:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Phone model, OS version, device ID | Security and optimisation |
| Network Data | IP address, connection type | Location Verification & Fraud Prevention |
| Session Data | Login time, session duration | Account security |
| Game Data | Betting records, wins, and losses | Compliance & Support |
| Transaction Data | Amount, date, payment method | Financial Processing & AML |
| Cookie Data | User preferences, session tokens | User Experience |
In certain circumstances, we may receive information about you from trusted third-party sources, such as identity verification service providers, fraud prevention agencies, or payment providers, solely for the purpose of verifying and securing your account.
Pulitoto uses your personal data only for legitimate and necessary purposes. Below is a complete list of the purposes for which your data is used:
With your explicit consent, we use your information to send promotional offers, the latest bonus updates, and relevant content that may interest you. You may withdraw this consent at any time through your account settings or by contacting us.
Pulitoto does not sell your personal data. However, in limited and lawful circumstances, we share data with the following parties:
We share necessary data with third-party service providers who assist us in operating the platform, including payment providers, KYC and identity verification service providers, cloud and IT infrastructure providers, and customer support service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
We will disclose personal data to legal authorities or regulatory bodies when required by law, court order, or direction from a competent authority. This includes tax authorities, law enforcement agencies, and relevant gambling licensing bodies.
Should pulitoto be involved in any merger, acquisition, or asset sale, member data may be transferred as part of that transaction. In such cases, you will be notified in advance and the new entity will be bound by a Privacy Policy that provides equivalent or greater protection.
Our Guarantee: In all data-sharing arrangements, we ensure adequate protection through binding written agreements, and we will not share more data than is strictly necessary for the relevant purpose.
Cookies are small text files stored on your device when you visit our website. Cookies help the platform remember your settings and preferences, and enable us to provide a better and more secure experience.
You can control and delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality and your gaming experience. Essential cookies cannot be disabled as they are required for platform security and core functionality.
Pulitoto continually invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:
Shared Responsibility: While we take all reasonable steps to protect your data, online security is a shared responsibility. You should also ensure your password is strong, not shared with others, and that the devices you use are secure.
Pulitoto retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires and there is no legal requirement to continue storing it, your data will be securely deleted or permanently anonymised so it can no longer be linked to you.
To exercise any data protection rights you hold, you may contact our privacy team via email or live chat, including the following information:
We will process your request within 30 calendar days. If your request is complex or we receive a high volume of requests, this period may be extended to 60 days, and we will notify you of the extension.
Identity Verification Required: To protect your privacy, we are required to verify your identity before processing any request relating to personal data. This is an important security measure to prevent unauthorised disclosure of data.
The pulitoto platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that we have inadvertently collected data from a person under 18, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and discover that your child has registered an account on our platform, please contact us immediately through our customer support channels so we can take the appropriate action.
The pulitoto platform may, in certain contexts, contain links to third-party websites or services. Please be aware that our Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to read the privacy policy of every website you visit independently.
Pulitoto reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any significant changes will be communicated to you through:
The "Updated" date at the top of this document indicates the most recent date on which this Privacy Policy was amended. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:
We aim to respond to all enquiries within 2 business days. For formal data rights requests, the processing time is up to 30 days as stated in Section 8.
We're Here to Help: Our privacy team consists of trained personnel who understand the importance of data protection. Do not hesitate to contact us if you have any concerns — we will work to resolve every issue transparently and professionally.
Join over 500,000 Pulitoto members enjoying safe, trusted, and fun online entertainment in Malaysia.